ORDER STATUS & TRACKING
All orders placed from Monday to Friday (excluding public holidays) will be processed and shipped within 2 working days upon confirmation of payment.
An email with the tracking code will be sent as soon as the parcel is shipped
NATIONAL DELIVERIES
It is free for all domestic orders and takes about 2-5 business days from the time the courier picks up the parcel.
INTERNATIONAL DELIVERIES
Free for all international customers.
The deliveries the time depends on our logistics partners and their affiliates. It is usually 5-10 days.
COURIERS
We use various courier partners based on where our watches need to be shipped.
The major couriers we work with on a daily basis are:
– UPS
– SDA
– DHL
– FEDEX
– ARAMEX
TAXES, DUTIES & TARIFFS
For the customers in the European Union, duties and taxes are included in the total price of the order.
For United States, Hong Kong and Singapore customers, there are no extra fees to pay.
For customers from other countries, the price is VAT excluded and it does not include import duties, taxes, and other government charges (where applicable).
PAYMENT METHODS
We accept PayPal payments, Visa, Mastercard, American Express, Apple Pay and Klarna.